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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Eskew

March 21, 2025

5  out of  5
rating by Elizabeth Eskew
"It has been a pleasure working with Tiffany! She's very knowledgeable, super friendly, and knows how to keep a conversation going while you're waiting on slow computers! If I ever need to use my insurance, due to an accident I think Tiffany will make it a easier time. I definitely appreciate her, and I'm very happy I switched to State Farm!"
We responded:
"Thank you for your business. We appreciate allowing us to service your protection needs for years to come."
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Thomas Trunkhill

February 25, 2025

5  out of  5
rating by Thomas Trunkhill
"It has been a pleasure working with Tiffany and solving our issues with multiple policies, thanks for taking the time to insure that we have the protection we need. I feel confident that she will work for us if we ever need anything. Thomas Trunkhill"
We responded:
"Thank you so much for your review. We look forward to Servicing your protection needs in the future. We appreciate your business. "
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Kalinda Swim

February 6, 2025

5  out of  5
rating by Kalinda Swim
"Tiffany was AMAZING! She listened to my needs with a new auto, home owners, and life insurance! She made me feel at home and not pressured to make decisions that very minute. She was personable and kind. She even explained term life to my dad and I that I later added to our call! I would be proud to have her as my go-to person for all my needs for insurance. She is the VERY BEST! ♥️♥️ Thank you TIFFANY♥️"
We responded:
"Thank you so much, she is a great addition to our team and definitely a great impression of our exemplary service we all strive to provide. Thank you for your business. "
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Dan Gr

January 20, 2025

5  out of  5
rating by Dan Gr
"Whenever I call or go into Brad McCunniff’s office, I am treated like I’m the only customer they have. When I walk in the door I am normally greeted by Marla, Rose and Brad. I am treated like family when I call or go to the office. If I have any issues, there is one particular person I would like to recognize. That person is Rose Miller who has always gone above and beyond to assist me with any questions or issues I may have. If Rose doesn’t have the answer to my question, she will find out and communicate through the process. My wife and I have been with our State Farm family for over 40 years and I can’t imagine working with anyone else. I want to give a special thanks to Rose Miller for everything she has done for me. She is a very special individual. Daniel Grundmeyer"
We responded:
"Thank you Dan for your many years of business. As you know, we have a very special team of service specialists that strive to provide excellent customer service. Thank you for sharing."
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Carrie Fitzgerald

January 17, 2025

5  out of  5
rating by Carrie Fitzgerald
"Recently switched my insurance to State Farm, worked with Kyle Nordarse. He was extremely professional and provided exceptional customer service. Thank you!"
We responded:
"Thank you Carrie for the fine review. We strive to provide the best possible service and Kyle is a great example of our team. We appreciate your business"
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Brandon Lien

January 16, 2025

5  out of  5
rating by Brandon Lien
"Good service from Jon Sheherd at McCunniff. Clearly explains the policy,cost,etc."
We responded:
"Thank you Brandon for recognizing our talented team of great service. We appreciate your business"
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Joanna Meyeraan

December 29, 2024

5  out of  5
rating by Joanna Meyeraan
"Huge shout out to Rose at Statefarm! I hit a buck and totaled out my car a day before Christmas while traveling out of town. She has been amazing to work with and has made my claim super seamless and as stress free as possible. She was able to get me in a rental within hours after the claim was filed on Christmas Eve. I was able to enjoy the holidays with my family with no worries. I know I’m in good hands working with Brad’s office. Thank you for all you do!"
We responded:
"Thank you Joanna, we strive to take care of our customers and really appreciate customers with the utmost service. Glad you are ok. "
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Alex Reynolds

May 20, 2024

5  out of  5
rating by Alex Reynolds
"TLDR: Ask for Kyle, he’s the man: great follow up, laid out everything plainly, and clearly loves what he does. I got transferred to get some motorcycle insurance, told Kyle to follow up when I was closer to needing it, and he did right on time. No one else heckled me, he was never pushy for an answer, and as far as insurance is considered, this was the best price too. No guilt, no hassle, no problem."
We responded:
"Thank you, we appreciate your post and business"
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Nicole W

April 9, 2024

5  out of  5
rating by Nicole W
"Excellent experience! Compassionate, knowledgeable, and fast! My concerns were heard and a big weight was lifted off of my shoulders to find affordable insurance and an awesome agent! He helped me lower my auto insurance bill and find home insurance!"
We responded:
"Thank you Nicole. We appreciate your business."
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John Bond

January 4, 2024

5  out of  5
rating by John Bond
"Took care of problems in one day"
We responded:
"Thank you John. We appreciate your business."
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Jenny Hugill

December 14, 2023

5  out of  5
rating by Jenny Hugill
"Kyle Nodarse is amazing to work with. Customer service is out of this world, fast responses along with making sure you are taken care of."
We responded:
"Thank you for your business."
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Ryan Knudsen

December 4, 2023

5  out of  5
rating by Ryan Knudsen
"Jon is the guy to talk to about your insurance needs!"
We responded:
"Thank you. We appreciate your business."
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Mindy Kahler

November 25, 2023

5  out of  5
rating by Mindy Kahler
"Won't go anywhere else!"
We responded:
"Thank you. We appreciate your business."
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Rodney Barnes

November 10, 2023

5  out of  5
rating by Rodney Barnes
"Highly recommend talking with Jonathan at the McCunniff state farm agency! He is super easy to work with, and makes the process smooth! He saved me just over $2000 per year! Say No to Flo(Progressive)!"
We responded:
"Thank you. We appreciate your business."
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Lance Zimmer

October 19, 2023

5  out of  5
rating by Lance Zimmer
"Friendly staff"
We responded:
"Thank you. We appreciate your business."
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CrysJohnson

October 11, 2023

5  out of  5
rating by CrysJohnson
"I spent all day comparing rates online and looking everywhere. Kyle called, not only did he help me figure out what I need, he got it for well over half the price all the internet insurance places were quoting me!"
We responded:
"Thank you. We appreciate your business."
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Jim Olson

September 22, 2023

5  out of  5
rating by Jim Olson
"Great staff, service and products. I saved a bunch bundling home and auto."
We responded:
"Thank you. We appreciate your business."
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Mary Hall

September 10, 2023

5  out of  5
rating by Mary Hall
"This is a great office. I would highly recommend them"
We responded:
"Thank you. We appreciate your business."
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Jerry Neuendorf

June 11, 2023

5  out of  5
rating by Jerry Neuendorf
"Awesome people to do business with."
We responded:
"Jerry, thank you for your 5 star review. I really appreciate it! Brad "
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cynthia youde

January 23, 2023

5  out of  5
rating by cynthia youde
"I had excellent service with Jon. I called today and they as able to go talk to him a couple hours later. He explained everything to me and found a much better deal for my car and house. I didn’t have to pay anything up front. I would recommend them ."
We responded:
"Cynthia, Thank you for your review. I really appreciate it. I'm glad you had a good experience working with Jon. Thank you for your business! Brad "
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Mark Heefner

January 20, 2023

5  out of  5
rating by Mark Heefner
"After 8 years with Geico Brad saved us $1,240 for auto and home. He was nice and helpful through the transition. Highly recommend giving Brad a chance to earn your business."
We responded:
"Mark, I appreciate your review. Glad to know that your saving $1,240 by moving your insurance needs to my office. Thanks for your business! Brad"
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Lorelei Tack

December 21, 2022

5  out of  5
rating by Lorelei Tack
"I’ve had this same insurance since 1990 and have no plans to change!!!!!"
We responded:
"Thank you. We appreciate your business."
Profile photo of Caden Hobson

Caden Hobson

December 12, 2022

5  out of  5
rating by Caden Hobson
"Kyle is amazing to work with getting insurance ready to go and answers all questions you could come up with. . Maria answers the phones and is extremely pleasant. All around amazing experience!"
We responded:
"Caden, I really appreciate your review. I'm glad you find Kyle and Maria great to work with. Thanks for your business! Brad "
Profile photo of Ladainian Ross

Ladainian Ross

December 2, 2022

5  out of  5
rating by Ladainian Ross
"Great Customer Service And Jon Is Arguably The Best Insurance Agent I’ve Ever Met"
We responded:
"Ladainian, I'm glad you found my office to have great customer service. Jon is very good at what he does and your statement about him is consistent with other customer reviews as well. Thanks for your business! Brad"
Profile photo of Mikayla Elliott-Wach

Mikayla Elliott-Wach

October 11, 2022

5  out of  5
rating by Mikayla Elliott-Wach
"I have been with Brad McCunniff and Jon Shepard for 12+ years now! Both Agents are professional as well as, personable and understanding. Ever since I was 16, they have been giving me discounts for being a good driver. Amy, a previous assistant, was like a mom to me. She helped guide me through college with friendly reminders to pay my bills. She always genuinely cared about how I was doing and where I was at in life. I now have my life and business insurance through them as well and everything is so seamless/reasonably priced. Every time I’ve had an incident with my car, (it has never been my fault) they represented me well and collected all the payments for fixing my car. I feel very at home with this branch and they are always available to talk or answer questions. I would recommend them for any types of insurance!"
We responded:
"Mikayla, thank you for your review. It has been a pleasure servicing your insurance needs. Brad"